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UK Mainland & Channel Islands

Service Cost Estimated delivery
Orders over £85 Free —
Royal Mail 1st Class £4.74 1–2 working days
Royal Mail 2nd Class £3.55 3–5 working days
Courier £7.50 1–2 working days

Channel Islands and Isle of Man orders are sent by Royal Mail and take 3–5 working days for both 1st and 2nd Class.

Click & Collect

Save on postage and collect from the Equine Exceed HQ!

📍 Unit 11, Moor Place Farm Estate, Plough Lane, Bramshill, Hampshire RG27 0RF

You will be notified when your order is ready to collect. Our office is open Monday – Friday, 9am – 5pm.

If you need to collect outside of our opening hours, give a member of the team a call on 01184 676715 to arrange.

Dispatch Times

We aim to dispatch all orders placed before 3pm Monday–Friday on the same working day. Orders placed after this time, at weekends or on Bank Holidays, will be dispatched on the next working day.

During sales, promotions and other busy periods, we may experience a higher than usual volume of orders. Whilst our team works hard to dispatch every order as quickly as possible, processing times may be slightly longer than normal. We appreciate your patience and understanding during these periods.

Delays

Delivery times are estimates and are not guaranteed. Although we work closely with our delivery partners, delays can occasionally occur due to circumstances outside our control, including:

Risk in the goods passes to the customer when the goods are delivered to the delivery address specified in the order.